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Refund & Return Policy

At EEZEE Shop, we accept returns for both defective and non-defective products for customers in the United States, Germany, and the Netherlands.

Customers may return products within 15 days after delivery.

Return Conditions

To qualify for a return:

• The item must be new, unused, and in resalable condition
• The item must be in its original packaging
• Proof of purchase is required

Free Returns

We provide free returns for eligible returned products in the United States, Germany, and the Netherlands.

Returns are accepted by mail.

Customers can contact our support team to receive:

• Return instructions
• Return shipping label
• Return authorization (if required)

Exchanges

We accept exchanges for both defective and non-defective products within 15 days after delivery.

Refund Processing

Once the returned product is received and inspected:

• Refunds will be issued to the original payment method
• Refunds are processed within 5 business days

Non-Returnable Items

Returns will not be accepted if:

• The item has been used
• The item has been damaged by the customer
• The item is not in original packaging
• More than 15 days have passed since delivery

Contact Us

For returns, exchanges, or refund assistance:
support@eezeeshop.com